top of page

Frequently asked question [FAQ's]

IMG_20230904_155332_980.jpg

01.

WHERE ARE YOU LOCATED?

Our workshop is located at KHL Business Park, Godown #31, Quarry Road, Mlolongo.

For convenience, we recommend using the Express Highway and exiting at the Syokimau Exit.

02.

DO YOU HAVE READ-MADE FURNITURE?

We are primarily an order-to-make shop because many of our clients prefer custom furniture
tailored to their specific needs and styles. However, we occasionally have few ready-made pieces
available. Feel free to reach out or visit us to see what we might have in stock!

03.

DO YOU CUSTOM-MAKE? CAN I COME WITH MY DESIGN?

Absolutely! We specialize in custom-made furniture and love bringing our clients' unique ideas to
life. We encourage you to share inspiration photos or your design ideas with us—this helps us
create a piece that's perfectly tailored to your vision. Let's make your dream furniture a reality!

04.

DO YOU DO HOME | SITE VISITS?

Yes, we offer site and home visits to take precise measurements and ensure your furniture fits perfectly. This helps us create pieces that complement your space and align with your existing theme, ensuring a cohesive and beautifully designed environment.

05.

WHAT ARE YOUR PRODUCTION TIME-LINES?

Our production time-lines depend on the size and complexity of your order. Since we exclusively
use kiln-dried timber to ensure the highest quality, the drying process alone takes 4 weeks. Once
that's complete, the actual production time will vary depending on your specific requirements.

06.

WHAT IS YOUR PAYMENT POLICY?

To ensure smooth production and timely delivery, we require a 60% down-payment to begin
production and the remaining 40% upon delivery. Once production is complete, we encourage
our clients to visit and view the finished item before finalizing delivery.

07.

IS YOUR FURNITURE IMPORTED?

Not at all! All our furniture is proudly locally made. We work with over 20 skilled local artisans to
create high-quality, custom pieces. Supporting local talent is part of our commitment to promoting
"Buy Kenya, Build Kenya," .

08.

WHICH WOOD OPTIONS DO YOU HAVE?

Wwe pride ourself in crafting furniture from Solid wood. Our wood selection includes, but not limited to; Cypress, Jacaranda, Muringa, White Oak, Meru Oak, Mango, Mahogany, and Mvule. However, some types are subject to availability. 

09.

IS YOUR TIMBER DRIED?

We exclusively use kiln-dried timber to ensure durability and high quality in every piece we make. Rest assured, every timber we use undergoes a thorough drying process to guarantee its readiness for crafting.

KHL Business Park,

Godown No. 31

Quarry Road, Mlolongo

2560px-M-PESA_LOGO-01.svg.png
Airtel_Uganda-Logo.wine.png
Visa_Inc._logo.svg.png
bottom of page